Your voucher will be delivered to you or to the recipient if you choose to specify the recipient's email address.

1. There are no restrictions on when your voucher can be delivered. You can choose to have it delivered instantly or at a later date of your choosing.
2. Delivery of your voucher by email is free of charge.
3. You (or your recipient) will receive an email containing your voucher as you see it in the window above together with a link to download your voucher at any time.
4. Your voucher is loaded with value and ready to spend in accordance with voucher usage terms.
5. After placing your order you will receive a confirmation email that includes your order number together with a link to the voucher if you need to print it.
6. If you have specified a voucher recipient email address other than yourself you will receive notification to confirm when the voucher has been sent by email to your specified recipient.

When the gift voucher is received, the recipient can make their reservation as normal and present it upon requesting the final bill. If you have any questions, please call our team on 01428 712777. Kindly notify us at the time of booking that this voucher is to be used and present it to a member of team upon arrival. 

Your gift voucher is valid for 12 months and can be used once during this period. It is non-refundable and no refund is available for part-use.